Ready when the next guest is.
Free for the first 25 agreements a month. No card to start.
Condition and damage acknowledgments
Everything you hand to somebody comes back, and the difference between how it left and how it came back is a conversation you will have several times this season.
A short document, signed by both sides at handover, recording the condition of a thing and what the person taking it is responsible for.
Also called: condition report · check-out form · walkaround · pre-existing damage form · handover record
Not a feature list. These are the three moments this exists for.
Yours and theirs, both sincere, both different. Without something made at the time and agreed by both, this ends in whoever cares less about the relationship winning.
Taken at handover by whoever was working, on their own phone, and findable only by scrolling. They prove nothing about when, and they leave with the member of staff.
Not because it was wrong, but because defending it costs more than the damage. That is a real cost and it is invisible, which is why nobody ever fixes it.
Both people looking at the same thing, the notes typed once and agreed, and a signature from the person taking it.
Part of the sealed record and part of the evidence bundle, with the time they were taken, rather than a folder somebody has to find.
A second acknowledgment closes the loop, so the file holds the state at handover and the state at return with the same signatures behind both.
This records what two people agreed the condition was, at a time, with a signature. It does not assess, price or adjudicate anything, and whether a charge is fair or enforceable where you operate is a question of your terms and your state's consumer rules, which the starter marks for an attorney.
The same document, sent by businesses that have nothing else in common.
Either. Some businesses want one document; most want the agreement signed in advance and the condition recorded at the counter, which is two documents behind the same booking.
Enough for a walkaround. They are stored with the document, included in the evidence bundle, and deleted on the retention schedule you set rather than kept forever by default.
Yes, the same way they get any signed document — a copy and a certificate, which is also the reason this works: they have the record too, so it is not your word against theirs.
Free for the first 25 agreements a month. No card to start.