Last updated 8 September 2026.
The most important thing on this page. There are two kinds of information here and they have different owners. If you signed something, that document belongs to the business that sent it to you — they decide what happens to it and we hold it for them. If you visited this website, that is ours.
They are the controller and we are their processor. We hold, on their behalf: the document, your name and the address or number it was sent to, the time you opened it, the time you agreed to sign electronically, the time you signed, the network address you signed from, and your browser's description of itself.
All of that exists because an electronic signature is only worth something if it can be shown to have been made by the person it names, with their intent, on the document they saw. That is what the law asks for, and it is the whole product.
To get a copy or ask for deletion, ask the business you signed with. If you cannot reach them, tell us and we will pass it on. We cannot delete their records on your say-so any more than a filing cabinet can.
We are the controller. We hold your email address if you gave us one, when you gave it, whether you confirmed it, and whether you later asked us to stop.
That is the entire list, because this site sets no tracking cookie and runs no analytics — see cookies.
If a business texts you through SignSealer, what we send and what STOP does are on the text messages page.
Ask for a copy, or ask us to delete it. We will email you to check it is you, and then do it.
Two companies, and no others:
The full list, with what each one is handed, is in our subprocessor list. We do not sell anything to anybody, and we do not use what is here to train anything.
Plainly: we do not yet delete signed documents on a schedule, because the business that owns them has not told us when to. We are building that, and we would rather say so than imply a policy we do not have.
Two things will not change when we do. The record that a signature happened — the time, the fingerprint of the text, the chain that shows nothing was altered — outlives the account it belongs to, because that is what makes the agreement rely-on-able by you as much as by them. And a certificate stays checkable: if you signed something, you can verify it years later without an account.
Depending on where you live, you can ask for a copy of what we hold, ask us to correct it, ask us to delete it, and object to us using it. Use the same form for all of them; it asks for your address so we can check it is you, and nothing else.
We will tell you what we did and, if we kept something, what and why. An erasure that quietly kept something while reporting success is worse than one that says so.
privacy@signsealer.com, or the form.